The Weekly Shopping Support Volunteer plays a vital role in enhancing the quality of life for residents of The Commons or Fountains of Hilltop by assisting with a weekly outing to a local grocery store. This weekly outing to either Wal-Mart or City Market takes place on Friday's at 1:30pm. Volunteers in this role would accompany residents and staff to the grocery store that is scheduled for the week, assist residents with navigating the grocery store, obtaining their items and checking out. This role helps to promote the safety and provides supportive assistance to the residents in these settings.
Basic Requirements:
- Completion of volunteer application and interview.
- Successful completion of appropriate screenings including Hilltop Residential criminal background check without CAPS or MVR, TB test, and annual flu shot.
- Completes program orientation and position specific training. (Approximately two hours)
- Minimum age requirement of 16
- Ability to lift, push or pull 25 lbs
- Must wear name badge Positive attitude.
- Dependable and responsible.
- Maintain resident and family confidentiality.
- Ability to be nonjudgmental and empathetic.
- Good listening and communication skills.
- Completes and submits volunteer hours monthly.
- Abide by all Hilltop policies/procedures and Code of Conduct.
Key Responsibilities:
- Assistance and Support: Accompany residents on community outings to the grocery store, providing physical support and assistance as needed, including helping with mobility, navigation, and social support.
- Safety and Supervision: Ensure the safety and well-being of residents during outings by adhering to safety protocols and addressing any concerns with staff that arise.
- Engagement: Foster a positive and engaging atmosphere by encouraging social interaction, and conversation
- Logistical Coordination: Connect with facility life enrichment team to understand outing logistics, transportation arrangements and how the volunteer can assist with preparing any necessary materials and supplies.
- Communication: Maintain open and effective communication with residents, and facility staff to ensure that all needs are met and to address any issues promptly.
- Feedback: Gather feedback from residents about their experiences and report any concerns or suggestions to the Life Enrichment Coordinator for continuous improvement of the outing opportunities.